You Quokka My World
Shipping & Returns
At Well Drawn, everything is made by hand.
Please allow up to 7-10 business days for normal mail orders.
I can express ship it. Which will arrive quicky to you within 1-2 business days
If you would like to pickup your cards I can supply an address over email or telephone or select pickup in the checkout
If you have any difficulties or input the wrong address please contact me
support@welldrawn.com.au
I will respond to you as quickly as possible.
All cards are hand folded, cut, printed and packaged in house by me.
Its a one man operation so please allow some time when ordering a card.
Otherwise its all hands on deck!
RETURNS
If you are unhappy with any of the products or your order isn't in order
please let me know at support@welldrawn.com.au
I'm more than happy to give you a full refund based on a reasonable excuse.
If the order is damaged Ill replace it.
if you have mistakenly lost it (which happens) I can help you.
If your order is wrong.. Of course I can replace that.
If you have requested a custom order I will liaise with you throughout the process and send you a final image before you receive it. If you're unhappy with it at all and at any stage please let me know
If there's any other problems please let me know
More than happy to give you a full refund.
Thanks,
Payment Options
We accept VISA, MasterCard, American Express, PayPal, Apple Pay, Google Pay & Afterpay.
Our payment processing systems ensure that every purchase with Hallmark is 100% secure and private.
Pickup available at Well Drawn - HQ
Usually ready in 24 hours
You Quokka My World
Well Drawn - HQ
51 Bayview Road
Yarraville VIC 3013
Australia
You Quokka My World
Show someone much they Quokka your world with this cute gift based on Rottnest island’s favourite animal. They are small and adorable and will be sure to make your special someone smile. Whether you looking for hello cards, miss you cards or friendship cards there is something for everybody in this boxed set of note cards with envelopes. This card is also a great option if you are looking for an anniversary card as a baby shower card girl, baby girl shower card, baby girl card. Perfect Valentine’s Day cards for your mom, your wife and your partner. This thinking of your stationery is great for many occasions. Sayings on the cards include: I just wanted to say Hi, Thinking of you, Sending you love and hugs, Sending a big smile your way. Perfect as a missing you card or notecard, friendship card or even as condolence cards or sympathy cards. Don't miss it!
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- Well Drawn cards are all hand-drawn, designed and printed in Yarraville, Melbourne by Kristian Terry.
- All cards are created with love and humour onto a 300gsm C grain watercolour paper and come with a beautiful brown kraft string tie envelope.
- They are blank on the inside to allow for your lovely message.
- Card Size: A6 when folded
- Height 14cm / 5.5inches
- Width 10.5cm / 4.1 inches
FREE SHIPPING Australia Wide
Please allow up to 14 days for postage in Australia (no tracking unless you pay for express or registered post)
or 28 days for International orders
Email me at kristian@welldrawn.com.au for any enquiries
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Need help?
Frequently Asked Questions
Order
We accept VISA, MasterCard, American Express, Discover and Paypal. Please note that the available payment methods may change depending on your region. We do not accept cash on delivery.
We currently do not offer cash on delivery when you purchase online.
If you choose Pickup option please ensure payment is made prior to pickup.
Returns
We offer free returns within 30 days of the date you received it and are unhappy.
Please make sure you put items back in their original packaging before you send them back to us.
All products are subject to inspection once we receive them
Once we receive your item, or if you require a refund, a refund is initiated immediately.
All major credit card providers generally take 5-7 business days to process your refund before it appears in your bank account.
Please don't hesitate to reach out for a refund but understand shipping can be unpredicatble if you have not paid for tracking or express.
We are a family business so please ensure a refund reason is genuine :)
The best way to change your order is to contact our support or simply give us a call during our business hours. If an order is shipped, we won't be able to make any changes to your order and you would need to place a new order.
Shipping
Orders are processed in the order we receive them unless you've chosen expedited shipping.
You can track your order status on a tracking page on your order (if you have paid for tracking or express) & also signup for alerts on a courier website.
Please understand if you have not paid the additional tracking fee for single or multiple items it will be in the hands of Aus Post.
Carrier tracking would provide you with up-to-date information about your package. If it gets stuck or never gets delivered to you, please contact our support and we can assist you with the next steps. kristian@welldrawn.com.au
We will not hesitate to refund if your item does not arrived by the date specificed. We are also happy to send again if it has been over a reasonable period.
Chances of receiving defective item is very rare but it could happen.
Please take pictures of a product which shows defect clearly & contact our support to check if it's eligible for replacement or refund.
Reviews
Money back guarantee
If you need a refund or accidentally placed an order, no stress.
Free shipping Aus wide
It's all FREE, sent by standard letter shipping (not tracked). If you need tracking please select EXPRESS.
1700+ 5 star reviews
Lots of happy customers and counting. We are always eager to help and please.
100% secure payment
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