Eva's Dream - Art Print (DIGITAL DOWNLOAD)
Shipping & Returns
At Well Drawn, everything is made by hand.
Please allow up to 7-10 business days for normal mail orders.
I can express ship it. Which will arrive quickly to you within 1-2 business days
If you would like to pick up your cards I can supply an address over email or telephone or select pick up in the checkout
If you have any difficulties or input the wrong address please contact me
support@welldrawn.com.au
I will respond to you as quickly as possible.
All cards are hand folded, cut, printed and packaged in house by me.
It's a one man operation so please allow some time when ordering a card.
Otherwise it's all hands on deck!
RETURNS
If you are unhappy with any of the products or your order isn't in order
please let me know at support@welldrawn.com.au
I'm more than happy to give you a full refund based on a reasonable excuse.
If the order is damaged I'll replace it.
if you have mistakenly lost it (which happens) I can help you.
If your order is wrong, of course I’ll replace it.
If you have requested a custom order I will liaise with you throughout the process and send you a final image before you receive it. If you're unhappy with it at all and at any stage please let me know
If there's any other problems please let me know
More than happy to give you a full refund.
Thanks,
Payment Options
We accept VISA, MasterCard, American Express, PayPal, Apple Pay, Google Pay & Afterpay.
Our payment processing systems ensure that every purchase with Well Drawn is 100% secure and private.
This is based off a dream that Eva once told me about, an empty pink room with a doorway into a sunny blissful sea, something that holds hope and happiness.
All artwork is handmade, designed in Melbourne, Australia by Kristian Terry
PLEASE NOTE: This listing is for a digital .JPEG/PDF file only – no physical print will be mailed.
Style your home or office instantly with our digital artwork – simply print and frame!
Your custom .JPEG/PDF file will be sent to you within 48 hours (usually within 24 hours or less)
All files are high resolution (300 dpi)
If you'd like another size, please ask!
HOW TO PRINT
– At your favourite photo print centre
– At home – using a high quality photo printer and photo paper (we recommend a satin or matte finish)
PLESE NOTE
PERSONAL (non-commercial) use only
Do NOT share the digital files
Do NOT sell, publish, distribute in any format (digital or printed)
Do NOT claim the design as your own
This is a digital download only. No physical product will be shipped and the frame is not included.
It is recommended to download the files to a desktop or laptop computer as it may be difficult to download the files on a smartphone or tablet.
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Frequently Asked Questions
Order
We accept VISA, MasterCard, American Express, Discover and Paypal. Please note that the available payment methods may change depending on your region. We do not accept cash on delivery.
We currently do not offer cash on delivery when you purchase online.
If you choose Pickup option please ensure payment is made prior to pickup.
Returns
We offer free returns within 30 days of the date you received it and are unhappy.
Please make sure you put items back in their original packaging before you send them back to us.
All products are subject to inspection once we receive them
Once we receive your item, or if you require a refund, a refund is initiated immediately.
All major credit card providers generally take 5-7 business days to process your refund before it appears in your bank account.
Please don't hesitate to reach out for a refund but understand shipping can be unpredicatble if you have not paid for tracking or express.
We are a family business so please ensure a refund reason is genuine :)
The best way to change your order is to contact our support or simply give us a call during our business hours. If an order is shipped, we won't be able to make any changes to your order and you would need to place a new order.
Shipping
Orders are processed in the order we receive them unless you've chosen expedited shipping.
You can track your order status on a tracking page on your order (if you have paid for tracking or express) & also signup for alerts on a courier website.
Please understand if you have not paid the additional tracking fee for single or multiple items it will be in the hands of Aus Post.
Carrier tracking would provide you with up-to-date information about your package. If it gets stuck or never gets delivered to you, please contact our support and we can assist you with the next steps. kristian@welldrawn.com.au
We will not hesitate to refund if your item does not arrived by the date specificed. We are also happy to send again if it has been over a reasonable period.
Chances of receiving defective item is very rare but it could happen.
Please take pictures of a product which shows defect clearly & contact our support to check if it's eligible for replacement or refund.
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Free shipping Aus wide
It's all FREE, sent by standard letter shipping (not tracked). If you need tracking please select EXPRESS.
1700+ 5 star reviews
Lots of happy customers and counting. We are always eager to help and please.
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